CIOs still struggle with communicating the value of IT to their business leaders. According to recent Forrester research, half of business leaders feel that IT is holding back the business — a very strong testament to the communication disconnect. One key reason: today's IT metrics are predominantly transaction-focused.
This panel will explore a strategy of game-changing metrics. By measuring, not just managing, for business results, CIOs can document and communicate IT's contribution to business outcomes and its ability to respond to market changes.
Maximizing and Communicating the Business Value of IT
Tomorrow's Digital Enterprise depends on today's ability to innovate. Yet in many organizations the CIO is not perceived, either rightly or wrongly, as an innovator; IT spends too much on keeping the lights on and lacks the agility to move at the speed of the business. How can CIOs use transparency to create a more business-focused culture in IT? And how can IT executives use facts and metrics to encourage value-oriented conversations with their business partners? This panel will share their experiences in using transparency to speed decision making, collaborate on tradeoffs to improve value, and find ways to fund and govern business investments in innovation.
Join Chip Gliedman, VP and Principal Analyst Serving CIOs, Forrester Research, as he probes his panelists:
- Brook Colangelo, SVP & CIO, Houghton Mifflin Harcourt
- Harry Moseley, CIO & Managing Director, KPMG
- Todd Tucker, Technology Business Management Council
- Martyn Wiltshire, Director of Strategic IT Initiatives, SanDisk